SERVPRO of Pender / West Onslow Counties Employee Photos

Ian Howell

Ian Howell is the Production Manager at SERVPRO of Pender/West Onslow Counties. He has been with our franchise for 2+ years and has the following Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician (WRT), Applied Structural Drying Technician (ASD) as well as 35 years of construction experience. 
"I work closely with homeowners and insurance adjusters to help facilitate mitigation and remediation of each loss. Mentor and Develop a team of dedicated technicians to make this SERVPRO the #1 franchise."

Aaron Lake

Aaron Lake is the Estimator at SERVPRO of Pender/West Onslow Counties.  He has over 12 years of SERVPRO experience. He has the following Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), and Applied Microbial Remediation Technician (AMRT). 
"My favorite thing about being part of the SERVPRO team is helping the homeowners understand the process by walking them through the inspection and explaining the scope of work."

Kara Reinhardt

Kara Reinhardt is part of our Contents Team at SERVPRO of Pender/West Onslow Counties. She has been with our team for 11 months. She has the following Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire and Smoke Remediation Technician (FSRT). 
"My favorite aspect of working for SERVPRO is helping my direct community but also having the opportunity to help those in other areas in an emergency situation. With first hand knowledge of how families dealt with our past hurricane season it gave me a sense of accomplishment to be able to help those in need."

Brooke Moran

Brooke Moran is part of our Contents Team at SERVPRO of Pender/West Onslow Counties. She has been with us for 5 months and is working diligently to complete her SERVPRO HeroReady Training Program. 
"I love that I get to help people and learn on the job."

Lisa Keith

Lisa Keith is the first face you see when you come into our office. Lisa works closely with all of our clients, our insurance agents, property managers and crew. She has been on our team for 5 months. 
"My favorite part of being on the SERVPRO team is being helpful to the people in our community."

Kellie Hall

Kellie Hall heads up Accounting/HR at SERVPRO of Pender/West Onslow Counties. Kellie has been with SERVPRO since November of 2017. 

Dallas Ray

Dallas Ray is a Production Technician on our SERVPRO of Pender/West Onslow Counties crew. He has been with us for 4 months. He is prior service USMC. He is eagerly working his way through our HeroReady Training Program. 

Fonda Booton

Fonda Booton is the Executive Assistant for SERVPRO of Pender/West Onslow Counties. Fonda has been with us since September of 2017. 
"The most rewarding part of working with SERVPRO is knowing that you are making a difference in each persons life. At the end of the day you know you have put your good out in the world."

Isaac Simpkins

Isaac Simpkins is a Production Technician on our team here at SERVPRO of Pender/West Onslow Counties. He has been part of the SERVPRO team for 7 months. He brings experience in carpet cleaning and the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician (WRT), Applied Structural Drying Technician (ASD). 

Matt McGraw

Matt McGraw is our Loss Specialist at SERVPRO of Pender/West Onslow Counties. Matt brought 3 years of experience with SERVPRO. He also has the  following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician (WRT), and Applied Microbial Remediation Technician (AMRT).

Kelly Lake

Kelly Lake has been with SERVPRO of Pender/West Onslow Counties since January of 2019 and 6 years of SERVPRO experience. Kelly is our job file coordinator and works closely with our clients and the adjusters. "My job is to make sure that the homeowners and the adjusters are happy throughout the mitigation remediation process and that we do everything the proper way per SERVPRO and IICRC . My favorite part is helping the clients through the process."

Isaiah Harris

Isaiah a production technician on our team here at  SERVPRO of Pender/West Onslow Counties since January of 2019. 
"It is very challenging but rewarding work."