SERVPRO of Pender / West Onslow Counties Employee Photos

man in front of Servpro sign

Aaron Lake

Aaron Lake is the Estimator at SERVPRO of Pender/West Onslow Counties.  He has over 12 years of SERVPRO experience. He has the following Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), and Applied Microbial Remediation Technician (AMRT). 
"My favorite thing about being part of the SERVPRO team is helping the homeowners understand the process by walking them through the inspection and explaining the scope of work."

man in front of Servpro sign

Michael Snyder

Sales and Marketing Manager - Michael has over fifteen years of sales and marketing experience and joined our SERVPRO franchise in the Fall of 2016. He focuses on and solidifying relationships with our existing customers and developing new contacts. He has been an Eastern NC resident for over 18 years.  Outside of work you can find him with his family or running local trails.

man in front of Servpro sign

Wesley Haynes

Sales and Marketing Representative - He is a North Carolina native and has been a key figure in our sales force since 2014. Wesley shines at superior customer service, and he excels in working with insurance claims and reaching out to community organizations to broaden our footprint. Call Wesley for any water, fire, or mold issues you may encounter.

female in front of servpro sign

Amanda Welito

Amanda is a Crew Chief at SERVPRO of Pender/West Onslow. She has over 10 years of experience working for SERVPRO and has numerous certifications.  Amanda recently rejoined us after working with a SERVPRO franchise in Maine for the past year.  Amanda enjoys the feeling of helping customers reclaim their residences after losses.

female servpro employee

Kara Reinhardt

Cara is a production technician at SERVPRO of Pender/West Onslow. She has been an integral employee for over 3 years.  Kara enjoys spending her free time on the beach or the boat.  Her number one priority is to provide excellent customer service. 

man in front of Servpro sign

Zane Reed

Zane Reed is a production technician at SERVPRO of Pender/West Onslow. He has work for us for 4 months. When asked why he enjoys working for SERVPRO he said, "I enjoy helping people in bad circumstances and making things better for them. I find the job is constantly changing and is fun because I never really know what's next."  

man in front of Servpro sign

Coley Ingram

Coley is a production technician and has been with the franchise for just under two years.  He has a strong background in construction and driving monster trucks.  Coley always looks to help customers recover as quickly as possible. 

Samantha Duerr

Samantha is a Crew Chief at SERVPRO of Pender/West Onslow. She has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire & Smoke Restoration, Trauma and Crime Scene, & Odor Control. When asked why she enjoys working for SERVPRO she said, "We often meet people during what could be some of the hardest and most stressful times of their lives. Being able to restore their homes and items is rewarding. Seeing the customer smile at the completion is an amazing feeling. I also love working with all of the staff members that feel more like family than coworkers."

female HR manager

Kellie Hall

Kellie is the HR Manager at SERVPRO of Pender/West Onslow Counties. She has many years of bookkeeping and administrative experience and enjoys keeping all the "behind the scenes" organized and balanced. Kellie has been with SERVPRO since 2017 and is a native to NC. In her spare time, she enjoys spending time with her kids and all of her critters, going to the beach, and helping others. 

Kelly Lake

Kelly Lake has been with SERVPRO of Pender/West Onslow Counties since January of 2019 and 6 years of SERVPRO experience. Kelly is our job file coordinator and works closely with our clients and the adjusters. "My job is to make sure that the homeowners and the adjusters are happy throughout the mitigation remediation process and that we do everything the proper way per SERVPRO and IICRC . My favorite part is helping the clients through the process."

female servpro employee

Christina Pollard

Compliance Officer - Christina is IICRC Water certified and has been our liaison with insurance companies since 2013. She also is Xactimate Level 1 & 2 certified and an NC Notary. SERVPRO's special relationship with many of the agencies, through Christina's attention to detail, results in timely solutions to our customers' needs. Christina excels with customer satisfaction, a cornerstone of our corporate philosophy.  

female servpro employee

Sue Hunley

Office Manager - Sue has been with us since 2012 and keeps the office humming at a perfect pitch. Susan is strong and attentive to the needs of our customers and clients. She is well versed in two SERVPRO Corporate Proprietary software programs the Xactimate 27.5 and the Xactimate 28. Susan sets the tone for the communication between office staff, the sales force, and the production personnel. She can be reached at (910) 762-8180.