SERVPRO of Pender / West Onslow Counties Employee Photos

Man in front of Servpro Sign

Kris Johnson

Production Manager/Estimator-  Kris is originally from NY; currently living in Hampstead. Kris has been in the construction industry for over 20 years. He enjoys motorcross and woodworking in his free time.  

man in front of Servpro sign

Tommy Sneed

Restoration Manager - He has over 18 years of experience in our industry and has been with us since 2013. Tommy is a Licensed Adjuster, the liaison with the many insurance companies we deal with for cleanup and repairs. He is IICRC water and ASD certified. Tommy is also certified in Lead-based paint activities and renovations--RRRP.

man in front of Servpro sign

Jim Angelou

Project Manager- Jim is originally from New Jersey, currently living in Holly Ridge. Jim has been in the construction industry for over 30 years. He enjoys flying and hiking in his free time. We are excited to have him on our SERVPRO team

man in front of Servpro sign

Matthew Kether

Technician- Matthew joined our team in 2022.  Originally from Jacksonville, Matthew now lives in Wilmington with his family.  Courteous and calm, Matthew is a always ready to help our customers.

Man in front of Servpro Sign

Justin Estremera

Technician-  Justin is new to the restoration industry but is excited to learn and help homeowners.  Originally from New York, he is now living in Castle Hayne.  

female servpro employee

Sue Hunley

Office Manager - Sue has been with us since 2012 and keeps the office humming at a perfect pitch. Susan is strong and attentive to the needs of our customers and clients. She is well versed in two SERVPRO Corporate Proprietary software programs the Xactimate 27.5 and the Xactimate 28. Susan sets the tone for the communication between office staff, the sales force, and the production personnel. She can be reached at (910) 762-8180.

female HR manager

Kellie Hall

HR Manager-  Kellie has many years of bookkeeping and administrative experience and enjoys keeping all the "behind the scenes" organized and balanced. Kellie has been with SERVPRO since 2017 and is a native to NC. In her spare time, she enjoys spending time with her kids and all of her critters, going to the beach, and helping others. 

man in front of Servpro sign

Michael Snyder

Sales and Marketing Manager - Michael has over fifteen years of sales and marketing experience and joined our SERVPRO franchise in the Fall of 2016. He focuses on and solidifying relationships with our existing customers and developing new contacts. He has been an Eastern NC resident for over 18 years.  Outside of work you can find him with his family or running local trails.

Woman in front of Servpro Sign

Audrey Smith

Office Administrator- Audrey is from Boone, NC; currently living in Wilmington. She enjoys reading, running & baking in her free time. We are excited to have her on our SERVPRO team.

Woman in front of Servpro Sign

Kelly Lake

Job File Coordinator-  Kelly Lake has been a part of the team since January of 2019 and has 6 years of SERVPRO experience. Her duties are being the liaison between mitigation and repairs and being the in-office point of contact for our customers throughout the Repair portion of the job.  Kelly's favorite part of her job is helping clients through the process.

Woman in front of Servpro Sign

Lezlie Lowery

Job File Coordinator-  Lezlie is originally from Lexington, NC and now resides in Wilmington. Often she will be the first person customers will speak to when walking through the door or calling. She likes puzzles, video games, and reading in her free time. We are excited to have her on the team.

Woman in front of Servpro Sign

Sabrina Privette

Job File Coordinator-  Sabrina is originally from Hamlet, NC and now residing in Wilmington.  A quick worker who is great with customers, we are lucky to have Sabrina on our team.  In her spare time, she enjoys baking, crochet, and sewing.

Woman in front of Servpro Sign

Sarai Cunningham

Accounts Receivable-  Sarai is from Harkers Island, NC; currently living in Wilmington, NC. She enjoys tennis, baking, and hiking in her free time. Sarai is new to the restoration industry but has years of accounting experience. 

Man in front of Servpro Sign

German Rodriguez

Technician- German is originally from Puerto Rico; currently living in Wilmington but moving to Jacksonville soon. German is new to the restoration industry and eager to learn all about it. He enjoys mudding, racing 4-wheelers, and fishing in his free time.