Flooding and Water Damage Restoration in Jacksonville, NC

With a population nearing 75,000, Jacksonville is the largest community in Onslow County. Water emergencies range considerably for those dependent on SERVPRO of Pender / West Onslow Counties for restoration and recovery services. From burst pipes to flooding of the New River, we are ready to help.

Mitigating Loss in Jacksonville Homes

The earliest actions taken by our professionals when reaching a water-damaged residence are critical. We must overcome several immediate obstacles to protect the structure and contents from permanent damage. These emergency services happen with urgency, as it is expected for water to continually move through wall systems, flooring assemblies, and open spaces to impact new areas and items. 

  • Water removal
  • Surface drying
  • Damage repairs
  • Preventing mold
  • Bulk material removal

Complete Drying Options in Jacksonville

Drying is the essential component of every water restoration project SERVPRO professionals undertake. Using a combination of air movers, dehumidifiers, heaters, and specialty tools, technicians manipulate the primary principles of efficient drying, like humidity, temperature, and airflow, to maximize evaporation. 

Content Cleaning Services

Water recovery also entails protecting and cleaning contents and personal belongings impacted by the disaster. While relocation services can work with at-risk objects, those exposed to the water must be cleaned on-site or taken to the nearby SERVPRO warehouse for drying and focused restoration. When restoration completes, professionals can return these belongings to their original positions on the property.

Find out more about water damage repairs and flood restoration on our main page.

SERVPRO of Pender / West Onslow Counties

Water or Flood Damage? Call Us Today – (910) 319-0600

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Jacksonville residents can expect an immediate response time, day or night.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Jacksonville residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of Pender / West Onslow Counties is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Jacksonville community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of Pender / West Onslow Counties to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (910) 319-0600 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”